How can I contact you?

We'd love to chat with you! Whether you're having trouble with your account, have general questions about how Qoins works, or just want to talk, we have many options to get in touch. These include chatting with us from this support page or emailing us directly: [e-mail]

You can even text us at [phone] if that's easier! We do accept phone calls, but our phone support team is still small. So if we are unable to answer, please leave us a voicemail with your name, phone number or email address associated with Qoins, and a brief description of why you're calling. 

Our Customer Support hours are as follows:

Monday - Friday: 9AM - 5PM EST

Saturday - Sunday: Limited Availability

We try and answer any and all tickets within 48 hours. We look forward to speaking with you and resolving any issues!