What happens if my Qoins Card gets lost or stolen?

If your Qoins Card was lost, damaged, or stolen, you can opt in for a replacement card through your Qoins account:

• Navigate to the Home screen on your device
• Click on your Qash Money account
• Click on the three-dot menu in the top right corner
• Select “Replace Qoins Card”
• Choose the reason for your replacement card
• Verify your mailing address and confirm by clicking “Looks good, order the card”

Your Qoins card should arrive in 7-10 business days. You can still use your Virtual Card for online purchases.