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  1. Qoins
  2. How does Qoins work?
  3. FAQ's

FAQ's

  • Why did my payment not go out?
  • Why can't I withdraw money?
  • I'm having an issue with the app. How can I report it?
  • Can I manually add funds to my Qoins account?
  • Why am I getting notifications so early in the morning?
  • I'm having trouble logging into my account
  • How do I cancel a withdrawal by Qoins?
  • How often do you send out payments?
  • How does rounding up my transactions work?
  • How often do you take money from my checking account?
  • What happens if Qoins tries to withdraw money from my account and it fails?
  • What should I do if I see an “Connection Error” or my linked accounts are no longer rounding up?
  • How does Qoins work?
  • I requested a refund to my checking account. When will my refund be processed/available?
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